Shipping Policy

Thank you for shopping with HEXA 2 PRINTS AND GIFTS. We are committed to delivering your orders in a timely and safe manner. Please read our shipping policy to understand how we process and ship your purchases.

1. Order Processing

• All orders are processed within 1-3 business days after receiving full payment.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time & Delivery

• Delivery time may vary depending on the product type and your location. Estimated delivery time is typically 5-10 business days for standard shipping within India.
• Customized or personalized products may take additional 2-4 business days for processing.
• We will provide a tracking number via email or SMS once your order is dispatched.

3. Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and order size.
• Free shipping may be available on select products or promotional offers.

4. Delivery Partners

• We use trusted courier services and logistics partners to ensure reliable and prompt delivery.

5. Delivery Address

• Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
• If your package is returned due to an incorrect address, reshipping charges will apply.

6. Delays & Exceptions

• While we strive for timely delivery, delays may occur due to unforeseen factors like weather, logistics disruptions, or high volume during peak seasons.
• We appreciate your patience and understanding in such cases.

7. Order Tracking

• Once shipped, you will receive an email or SMS with tracking details.
• If you have not received your tracking details within 3 business days, please contact us.

8. Contact Us

For any shipping-related questions or assistance, feel free to reach out to us:

HEXA 2 PRINTS AND GIFTS
📞 +91 9606061217
📧 support@hexa2prints.com